I cannot access my website or email. What should I do?
Top : General Webhosting
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Please take the following steps to help in determine if the problem is with your computer internet connection, or a problem at our datacenter.
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Server down or inaccessible? Try the following steps.
Check that your DNS has fully propagated
Try surfing other sites and make sure they are working
Ask a friend/associate to point to your site from a diffrent PC/ISP if possible
Ping your site by domain name and IP and see if you get a response
Do a traceroute by domain name and IP to see if your site resolves
Check our announcement forums at www.srlnet.com/forum If there is no notice in the appropriate forum, please open a helpdesk ticket at http://www.srlnet.com/support.php
Send us a support ticket --- http://www.srlnet.com/support.php and include any information from above.
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